How do I know if the product fits my truck?

We specify in the product description if the product only fits specific models. If you are unsure, feel free to contact our customer service and we will help you.

Can I shop as both a business and a private customer?

Yes, you can choose to shop as a business or a private customer. You make this selection when entering the website and can change it afterwards, in the menu at the top left corner.

Are prices shown incl. or excl. VAT?

By default, prices are shown excluding VAT. You can choose to display prices including VAT by changing the setting on the website. Orders delivered outside the EU are sold without VAT. Please note that import duties, taxes, and customs fees may be charged by local authorities and are the responsibility of the customer.

Can I see stock status before ordering?

Yes, current stock status is displayed directly on the product page.

Can I get help choosing the right product?

Absolutely. Contact our customer service and we will help you find the right product.

What delivery options do you offer?

We offer several delivery options depending on country and order. Available options are shown at checkout.

What is the delivery time?

Delivery time is normally 1–5 business days within Sweden and 5–10 business days within Europe.

Do you deliver to all of Europe?

Yes, we deliver to most countries in Europe. Contact us if you want to confirm delivery to a specific country.

How do I track my order?

Once your order is shipped, you will receive a confirmation with tracking information.

What happens if an item is out of stock?

If an item is out of stock, we will inform you and provide an estimated delivery time.

What payment methods do you offer?

We offer several of the most common and popular payment methods, including invoice via Billie, Klarna, PayPal, Apple Pay and card payment. Availability may vary depending on market.

Can companies pay by invoice?

Yes, companies can pay by invoice via Billie on several markets.

When will I be charged?

For card and direct payments, the amount is reserved or charged when placing the order. For invoices, payment is made according to the stated terms.

Yes, we use secure and established payment solutions to protect your information.

How do I make a return?

Contact our customer service and we will assist you with the return.

What applies in case of a complaint?

In case of a complaint, please contact customer service and we will assist you further.

Can I return custom-made products?

Custom-made products are generally not covered by the right of withdrawal. Contact us if you have questions.

How long does a refund take?

Refunds are processed after the return has been received and approved.

Who pays for return shipping?

The customer is generally responsible for return shipping, but this may vary depending on the case. Returns sent cash on delivery will not be accepted.

How does a custom order work?

We develop solutions based on your needs. Contact us and we will go through your project together.

What do you need from me?

As much information as possible, such as measurements, vehicle and usage. The more details we receive, the better we can help.

Can I see drawings before production?

Yes, we design in 3D and provide drawings for approval before production.

How long does it take?

Lead time varies depending on the project. Contact us for an estimate.

Pricing depends on scope and design. Contact us for a quote.

FAQ

FAQ

Here you will find answers to the most frequently asked questions about our products, as well as ordering, delivery, payment and returns. Our goal is to help you quickly and easily find the information you are looking for, whether you are shopping as a business or a private customer. If you cannot find the answer to your question, you are always welcome to contact us – our customer service team will be happy to assist you.

Ordering & products

We specify in the product description if the product only fits specific models. If you are unsure, feel free to contact our customer service and we will help you.
Yes, you can choose to shop as a business or a private customer. You make this selection when entering the website and can change it afterwards, in the menu at the top left corner.
By default, prices are shown excluding VAT. You can choose to display prices including VAT by changing the setting on the website. Orders delivered outside the EU are sold without VAT. Please note that import duties, taxes, and customs fees may be charged by local authorities and are the responsibility of the customer.
Yes, current stock status is displayed directly on the product page.
Absolutely. Contact our customer service and we will help you find the right product.

Delivery & shipping

We offer several delivery options depending on country and order. Available options are shown at checkout.
Delivery time is normally 1–5 business days within Sweden and 5–10 business days within Europe.
Yes, we deliver to most countries in Europe. Contact us if you want to confirm delivery to a specific country.
Once your order is shipped, you will receive a confirmation with tracking information.
If an item is out of stock, we will inform you and provide an estimated delivery time.

Payment

We offer several of the most common and popular payment methods, including invoice via Billie, Klarna, PayPal, Apple Pay and card payment. Availability may vary depending on market.
Yes, companies can pay by invoice via Billie on several markets.
For card and direct payments, the amount is reserved or charged when placing the order. For invoices, payment is made according to the stated terms.
Yes, we use secure and established payment solutions to protect your information.

Returns & complaints

Contact our customer service and we will assist you with the return.
In case of a complaint, please contact customer service and we will assist you further.
Custom-made products are generally not covered by the right of withdrawal. Contact us if you have questions.
Refunds are processed after the return has been received and approved.
The customer is generally responsible for return shipping, but this may vary depending on the case. Returns sent cash on delivery will not be accepted.

Custom solutions

We develop solutions based on your needs. Contact us and we will go through your project together.
As much information as possible, such as measurements, vehicle and usage. The more details we receive, the better we can help.
Yes, we design in 3D and provide drawings for approval before production.
Lead time varies depending on the project. Contact us for an estimate.
Pricing depends on scope and design. Contact us for a quote.